1 . Protection of personal data

The company iSERVER d.o.o. respects the privacy of the users of the Strezniki.si online store and undertakes to protect the personal data obtained carefully and not to pass them on to third parties without consent or to use them other than exclusively for the above-mentioned purposes, except in cases where such data is requested by a competent state authority which would have a legal basis for doing so, and in the event that there is a suspicion of abuse in the course of business by the user of the website. iSERVER d.o.o. is not obliged to use the data for any other purpose. The data is collected on the basis of the individual's personal consent and for a fixed period of 5 years or, if the Personal Data Protection Act provides otherwise, for such period as it may provide.

iSERVER d.o.o. may only transfer data to a contractual data processor. The GLS Slovenia delivery service will therefore be provided with the user's name, delivery address, telephone number and e-mail address.

High security standards: the Strezniki.si website uses the SSL security system (Secure Socket Layer) for data transmission. The user is also responsible for the protection of his/her personal data by ensuring the security of his/her username and password and by using the appropriate software (antivirus) to protect his/her computer.
The personal data collection is established on the website of the Information Commissioner (www.ip-rs.si).

You always have the right to free information where you can check the accuracy of your stored data. If you wish, you can contact us at [email protected] and send us your request by email or regular mail. After you have provided us with the information, any corrections, closures or deletions - insofar as they are in accordance with the law - will be carried out.

2. Privacy Policy

Ensuring privacy
This privacy statement defines how iSERVER Ltd uses and protects the information that you provide when you use this website. iSERVER Ltd is committed to protecting your privacy. If we ask you for any information that can be used to identify you in the course of your use of this website, we assure you that it will be used in accordance with this privacy statement. iSERVER Ltd may from time to time make changes to the content of this Site.

Management and processing of personal data
The Privacy Policy (together with our Terms and Conditions), which is set out below, sets out the terms and conditions under which iSERVER d.o.o. uses and protects any personal data and other related information that you provide when using the Strezniki.si online shop. The company must protect your privacy, including personal data, and undertakes to respect this obligation. By using the website, the user confirms that he/she accepts and agrees to the entire content of this privacy policy, insofar as no additional forms of consent are required for individual cases. This Privacy Policy may be amended or supplemented at any time, without prior warning or notice. By using this website after a modification or amendment, the user confirms that he/she agrees to the modifications and amendments.

What is the personal data you provide used for?
Personal data is collected for the purpose of the smooth execution of orders or offers, communication with the customer, statistical analysis in order to improve the functioning of the website and services and, if you give us your consent, information about our promotions on new products and special offers, which we send to you as notifications by e-mail and telephone number until you request to unsubscribe.

In this context, the following data are collected:

  • IP address
  • name and surname
  • address of permanent or temporary residence and delivery address
  • telephone number
  • e-mail address
  • time and date of registration
  • archive of communication with the online shop
  • Cookies (List of cookies visible in point 3)
  • As part of the law, we also carry out analyses of our website traffic data to help us identify shopping trends, customer preferences, our website traffic and so on. At the same time, this information helps us to increase the security of the website and the security of your personal data.

The company iSERVER d.o.o. respects the privacy of the users of the Strezniki.si website and undertakes to protect the personal data obtained with care and not to pass them on to a third party without consent or to use them other than exclusively for the above-mentioned purposes, except in cases where such data is requested by a competent state authority which would have a legal basis for doing so, and in the event that there is a suspicion of abuse in the course of business by the user of the website.

Purpose of data processing

The company will only use the collected visitor (user) data for the following purposes:

  • To send you invoices and bills in the event of an order received for products or services marketed through the website.
  • To keep customer records.
  • For the realisation or delivery of the requested products or services.
  • To keep up to date with what's new with the company and www.strezniki.net
  • To send newsletters (if the person has opted in to receive our newsletter) - see below under 'using your email address'
  • For statistical and marketing analysis or research relating to website users in order to improve the products and services offered on the website (using analytical tools)
  • To send occasional text messages to inform you of activities on www.strezniki.net if the customer consents to this.

Use of your email address:

1. The above data will be processed by the controller for marketing purposes, namely for the purpose of sending e-newsletters to the person who has given his/her consent. This consent is given for a limited period of 5 years. The person giving this consent confirms that the Administrator will process the above personal data for the duration of the consent.

2. Personal data will only be processed by the controller or by a person with whom the controller has a duly executed processing contract.

3. You may withdraw your consent at any time by sending us an e-mail to [email protected] to unsubscribe from receiving the newsletter or by sending us a written request to iSERVER d.o.o., Stanetova 7, 3000 Celje, Slovenia.

4. The Trustee reminds you that you have the following rights as an individual under the law:

Exclusion of liability

The Provider shall not be liable for any damage caused to the User as a result of the User providing the Provider with incorrect, incomplete or inaccurate information relating to the User at the time of registration.

Rights of users or customers under the GDPR General Regulation

In order to ensure fair and transparent processing, you have the following rights as a user under the regulations:

Right to withdraw consent

If you, as a user, have consented to the processing of your personal data (for one or more specific purposes), you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing of the data carried out on the basis of your consent up to the time of withdrawal.

Right of access to personal data

As a user, you have the right to obtain confirmation from the provider (the controller of your personal data) as to whether personal data is being processed in relation to you and, where this is the case, access to your personal data and certain information.

Right to rectification of personal data

As a user, you have the right to have inaccurate personal data concerning you corrected by the provider without undue delay. As a user, you have the right, taking into account the purposes of the processing, to have incomplete data completed, including by submitting a supplementary declaration;

Right to erasure of personal data ("right to be forgotten")

As a user, you have the right to have your personal data erased when there is no longer a legitimate reason for further processing.

  • Prevention of processing may be possible in specific circumstances:
  • when the processing is no longer necessary in relation to the purpose of the collection and processing; when the user withdraws consent to the processing;
  • where the user objects to the processing and there are no overriding legitimate grounds; where the processing was unlawful;
  • where erasure is necessary to comply with a legal obligation (EU or Member State law); where the processing is related to the provision of information society services to the child.
Right to restriction of processing

As a user, you have the right to have the provider restrict processing where one of the following applies:

  • if you, as a user, dispute the accuracy of the personal data;
  • where the processing is unlawful and you, as the user, object to the erasure and request a restriction of use;
  • when the data is no longer necessary for the purpose of the processing, but you as the user need it to assert legal claims.
Right to data portability

As a user, you have the right to receive personal data relating to you that you have provided to the provider in a structured, commonly used and machine-readable format.

Right to object to processing

As a user, you may object to processing in the case of processing for the performance of a task carried out in the public interest or in the exercise of official authority and direct marketing (including profiling).

Right to lodge a complaint with the supervisory authority

As a user, you have the right to lodge a complaint with a supervisory authority, in particular in the country in which you are habitually resident, where you work or where the alleged infringement took place (in Slovenia, the Information Commissioner), if you consider that the processing of personal data concerning you violates data protection rules.
As a user, you may address any requests concerning the exercise of your rights in relation to personal data in writing to the controller, iSERVER d.o.o., by contacting us at [email protected].

3. Cookies

How do we use cookies and what are cookies?

A cookie is a small file that asks permission to be written to your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or tells you when you visit a specific website. Cookies allow applications to respond to your individual requirements. The application can tailor its operations to your needs, preferences by collecting and storing information about your preferences.

We use web traffic to identify which pages have been used. This helps us to analyse our web traffic data and helps us to improve our website in a way that tailors it to your individual needs. We only use this information for analytical purposes and then remove it from the system.

Overall, cookies help us to provide you with the best website possible by allowing us to monitor which pages you find interesting and which pages you do not. Under no circumstances does a cookie allow us to access your computer or any information about you other than that which you have shared with us. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but in most cases you can change your browser settings to refuse cookies if you wish to do so. This may cause you to miss out on the full benefits of a particular site.

Links to other pages

Our website may contain links to other websites. If you click on any of these links to leave our site, please be aware that we have no control over that other site and they are not subject to our privacy policy. Their own privacy policies will apply to your personal information, which may differ from our policies. Therefore, we are also not responsible for any privacy protections with respect to any information that you share while visiting the external site and therefore are not part of this Privacy Statement. We urge you to carefully check and review their privacy statement. As we rely on the websites of our trusted business partners, we are confident that their protection of personal information is adequate. If you have any questions, you should follow the information on their website.

Your control over your personal data

You can choose to prohibit the collection or use of your personal data as follows:

  • whenever the system asks you to enter information in a form on the website, please look at the box you can select to prevent anyone from collecting any information for marketing purposes.
  • if you have previously consented to the use of your personal information for direct marketing purposes, you can change this at any time by sending us a letter or email to [email protected]
  • We will not sell, distribute or lend your personal information to third parties without your consent or if we are required to do so by law. We may only use your personal data for promotional purposes of third parties that we believe will be of interest to you, if you tell us that you would be interested.
  • You can also request details of the personal information we hold about you under the Data Protection Act 1998 at any time. If you would like a copy of the information we hold about you please write to us at iSERVER d.o.o., Stanetova ulica 7, 3000 Celje
  • If you believe that any information we have collected about you is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will try to correct any incorrect information as soon as possible.

List of cookies we collect
The list below shows the cookies we collect and the information they store.

COOKIE name - COOKIE Description

_gat
_ga
_gid
cookiesEnabled
external_no_cache
frontend_cid
frontend
PHPSESSID
popupData

These cookies are used to collect information about the different ways users use the site, which we use to improve the user experience. The cookies store information about the number of visitors who visit each page, where these users have come from and the web pages they have visited.

Check Google's privacy statement HERE.

CART Association with your online shopping cart.
CATEGORY_INFO Stores information about the category on the page, allowing the page to be displayed more quickly.
COMPARE The products you have in your product comparison list.
CURRENCY Your selected currency.
CUSTOMER The encrypted version of your user ID used in the shop.
CUSTOMER_AUTH An indicator that provides information about your current login to the site.
CUSTOMER_INFO The encrypted version of the user group to which you belong..
CUSTOMER_SEGMENT_IDS Customer Segment ID.
EXTERNAL_NO_CACHE Flag indicating whether caching is off or not.
FRONTEND session ID on the server.
GUEST-VIEW Allows guests to edit their own queue.
LAST_CATEGORY Last category you visited.
LAST_PRODUCT Last viewed product.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether the use of cache is allowed.
PERSISTENT_SHOPPING_CART Link to information about your basket and viewing history, if you have requested this from the site.
POLL ID of the polls in which you recently voted.
POLLN Information about the polls you recently voted in.
RECENTLYCOMPARED Products you have recently compared.
STF Information about products that you have emailed to friends.
STORE View the store and the language you have chosen.
USER_ALLOWED_SAVE_COOKIE Information that the user allows the use of cookies.
VIEWED_PRODUCT_IDS Products you have recently viewed.
WISHLIST Encrypted list of products added to your wish list.
WISHLIST_CNT number of products in your wish list

Publication of amendments
Any changes to our privacy policy will be posted on this website. By using the website, the individual acknowledges that he or she accepts and agrees to the entire content of this privacy policy.

Final provisions
The legal relations between the users and the provider are governed by the law of the Republic of Slovenia and the law of the European Communities. The competent court for the resolution of any disputes shall be the Court of Ljubljana, Republic of Slovenia.

Valid from 11.02.2021